How can we help?

Guides for the hosts and guests of events run by the GuestMark team.

I’m a guest

You’ve been invited to an event and have a question about replying or the day itself.

Guest questionsFinding your invitation, replying, changing your answer, bringing someone, adding the event to your calendar, and your QR code on the day.Updated 2 October 2026

I’m hosting an event

What we need from you, what your guests receive, and how to read what we report back.

Sending us your guest listWhat to put in the spreadsheet you send us, how to write phone numbers, and the small mistakes that stop an invitation from going out.Updated 2 October 2026
Why some guests never see the invitationDelivered and seen are different things. What each delivery status on your report means, why open rates mislead, and the allowlist request to send to a guest company’s IT department.Updated 2 October 2026

Can’t find what you need?Guests: ask the person who invited you. Hosts: talk to us directly.